We offer returns/replacements if you receive a:

• Damaged product
  
• Wrong product
  
• Defective item
  

Conditions:

• Request must be made within 2–3 days of delivery.
  
• Product must be unused and in original packaging.
  
• Unboxing video/photos may be required as proof.
  

We do not accept returns for damage caused by misuse or normal wear and tear.

How can I contact support?

A:

You can contact us anytime through our Contact Us page on OnlineShope.in or by email.

Our support team usually replies within 24 hours.

Delivery normally takes 4–9 working days depending on your area and courier partner.

We dispatch most orders within 1–3 working days.

You will also receive tracking details once your order is shipped.